Knowledgebase

Are my name servers different subnets?
Yes, all nameservers are different subnets.This means the IP's of the two name servers are...

Are your servers PCI compliant?
All of the servers at W3 Infosoft have been updated for PCI compliance.If you see any problems,...

Are your servers Unix / Linux, or Windows NT?
All W3 Infosoft shared webhosting accounts run on CentOS Linux x86, which is identical to Red Hat...

Can I see some of the websites you host?
Shared Web Hosting...

Do you offer Telnet?
Yes, telnet will work by default.Telnet Command = telnet mail.domain.com port#Examplestelnet...

Do you offer support in other languages?
We only offer support in English. However, if an employee here can speak your language, we allow...

Does W3 Infosoft support mod_cloudflare?
W3 Infosoft has installed mod_cloudflare across all of its shared servers.

Does W3 Infosoft work with Macs?
Yes, it does. Everything on your account works on our servers, so it doesn't matter what your...

How do I move my website with no downtime?
Switching to a new host can be a complicated process. Follow our steps to ensure that your move...

How do I renew my hosting?
Your hosting plan will automatically renew every billing cycle.All you need to do is pay for the...

How many accounts per server?
We cannot offer an estimate. We have multiple accounts on the shared servers, and it also...

How much traffic can I have?
There is no way to determine the maximum number of visitors your site can sustain. Each site is...

How often do you update programs?
We update each program as soon as our server administration team approves it. Often updates are...

I do not see an option to sign up as an existing customer: Add this order to my account.
Shared Hosting sign upYou can only sign up on our website as a new customer. If you want to add...

Is WYSIWYG available?
What You See Is What You Get... WYSIWYG It's a type of HTML editor that lets you make webpages...

Is there any contract for hosting?
There are no contracts to keep you at W3 Infosoft. You may pay month to month and cancel when you...

Open new ports
Can you give me access to a specific port number?For shared servers, we can only open outbound...

What is Server Load?
Load expresses how many processes are waiting in the queue to access the computer processor. Of...

What makes a username or password invalid?
Here are the rules for your hosting user name and password. Username must be alphanumeric and...

Will my existing email accounts be transferred over as well?
If your previous hosting company uses cPanel, then we can migrate your current email boxes and...

Will my website work in China?
China has a sophisticated firewall. The government blocks many sites because of their variety of...

Will you place ads on my site?
W3 Infosoft will NOT place ads on your site. That is one of the many advantages of having a paid...

as
The use of services from W3Infosoft.com ( Operating in India as W3 Infosoft ) [hereafter referred...